How can a people focus bring value to healthcare?
People-centricity can bring higher productivity, more efficient processes and a better care experience for patients, family and staff. These are some of the tangible results we can help your healthcare facility achieve with Ambient Experience. Measured success from our 2,000+ installations demonstrates that reducing patient stress can make it easier for them to cooperate and thereby decrease delays and retakes. This can all have a significant impact on your clinical, operational and financial challenges. Philips evidence-based research approach and people-centric design thinking help facilities uncover new opportunities to improve the patient, family and staff experience. Ambient Experience solutions can benefit many areas – from waiting areas to procedure and recovery rooms and even entire departments. Our team uses room design guidelines, dynamic lighting, projection and sound to give patients greater control and positive distractions during their journey. In addition, we can provide recommendations for effective staff workflow and storage– all aimed at improving the experience for patients and health professionals alike.
Philips Ambient Experience: better imaging, precise diagnoses and better patient care
Interview with Werner Satter, General Manager Philips Healthcare Experience Solutions
- White paper
![Realizing productivity gains in MRI]()
Realizing productivity gains in MRI
Focusing more on the patient can boost efficiency in MRI procedures
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![Reducing patient stress to improve MR imaging]()
Reducing patient stress to improve MR imaging
Lahey Hospital outpatient center realized better patient experience with Ambient Experience In-bore Connect due to its breathold guidance and time duration features.
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![Net Promoter Score of 78 at Noah's Ark Children's Hospital]()
Net Promoter Score of 78 at Noah's Ark Children's Hospital
The new pediatric radiology department with Ambient Experience improved the patient and staff experience.
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![Establishing patient-centered care]()
Establishing patient-centered care
Werner Satter describes a 4-step philosophy on how to achieve patient-centered care.
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Discuss the opportunities in your hospital
Get in touch with one of our consultants to learn how our Ambient Experience solutions can improve your productivity and efficiency, while enhancing the patient and staff experience. After we've received your inquiry we will get back to you within two working days
Our team
Werner Satter General Manager Experience Solutions
Werner and his team help hospitals and healthcare systems develop people-centric care solutions to help improve the quality of care delivery. His expertise spans the fields of research, design innovation, new business development, and marketing.
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Niels Buning Director Business Development & Marketing EMEA
In his role Niels and team provide strategic advice and implementable value-added solutions to healthcare organizations that improve patient and staff experience. Working across EMEA has given him broad cultural knowledge and insights on patient and staff challenges. The common thread in his career is to always put at the heart of any solution, both the patient and provider; to support inclusivity and improve sustainability.
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