Multi-vendor services
Multi-vendor services
Continuous vendor-agnostic service for your imaging and biomedical assets.
Our vendor-agnostic, multi-modality maintenance, lifecycle management and performance services are completely customizable and designed to help solve and cost effectively manage your imaging and biomedical asset needs. Simplify data and insight gathering, drive operational excellence, asset management, cybersecurity and enhance staff and patient experience across the enterprise.
- The simple, reliable and effective way to keep your biomedical and imaging systems at peak performance.
- Providing quality service, expert technical assistance and certified parts.
- Flexible, customized programs and consultative advice tailored to your needs and goals.
- Trusted advisor and one accountable partner for continuous service improvement.
Demonstrated results in Philips Multi-vendor services
Service delivery summary
We continually invest in technologies and resources designed to deliver OEM quality service for Philips and non-Philips equipment. All our services ensure lower costs and standardize on quality service performance through:
- Fast, direct access to parts through Philips, Dunlee Imaging Components and AllParts Medical
- Remote resolution with guaranteed uptime, supported by a range of flexible service plans
- Cybersecurity expertise across all service engagements
- 25 years of award-winning service, 24/7 customer care and regional parts depots experience and expertise
Benefits
Expect quality service, expert technical assistance and certified parts for Philips and non-Philips systems – all from a single source, reducing the complexity of managing multiple OEMs, insurance providers and third-party service organizations.
- Predictable cost savings by combining insights, process and metrics
- Quality and accountability across the enterprise
- A trusted advisor with expertise in enterprise service delivery
- Data-driven analytics for asset management and cybersecurity
- Experienced field service organization – over 1,600 highly trained specialists
Why now
Imaging systems and biomedical equipment need to be kept in peak performance yet managing multiple OEMs, insurance providers and third-party service organizations can be complex, costly and time-consuming. One collaborative partner offers multiple benefits including:
- Service contract consolidation
- Single vendor to support all asset services and assist in biomedical in-house services
- Cybersecurity and risk management
- End-to-end biomedical support from start-up – staffing, training, support and parts
- Continuous improvement
Financial and delivery model
We offer flexible financing options tailored to suit your operational goals.
- Custom RightFit Service Agreements to fit your needs, assist in identifying best service model by assets
- Technology Maximizer to keep products up to date, with a cost-effective strategy to extend lifecycle
- Asset management and planning with identification of under-performing assets to replace
- Cybersecurity assists in reducing risk and monitoring
Related services
Supported products
Disclaimer
Results are specific to the institution where they were obtained and may not reflect the results achievable at other institutions. Results in other cases may vary.