Are you a biomed, IT manager, technologist or healthcare professional looking to drive better performance of your Philips (and multi-vendor) fleet across modalities anytime, anywhere? Stay on top of your service performance, uptime and utilization by managing your fleet and service, system and case status with the Customer Services Portal. Use it to:
Our helpful service management platform makes it easy for you to identify systems requiring attention, schedule maintenance, find contracts, search and upload documentation and work reports and request service or support. Intuitive to use and optimized and updated regularly, use the portal to:
of users agree Customer Services Portal makes it easier to work with Philips1
Customer Services Portal users2
new users join Customer Services Portal monthly2
access
1 NPS Survey 2023 2 Source: Customer Services Portal dashboard
Did you know that you can also access your Customer Services Portal via your smartphone? It’s a handy option for key services like creating a case, some functionalities are not available yet. Scan the QR code to get started.
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