Maintenance services
Global Search
In the portal, it is very easy to search for information. We recommend that when you look for certain information, you start with the Global Search. For example, if you know the case number, the quickest way to find it is through global search. The other nice advantage of using global search is it allows you to enter partial criteria.

In the portal, it is very easy to search for information. We recommend that when you look for certain information, you start with the Global Search. For example, if you know the case number, the quickest way to find it is through global search. The other nice advantage of using global search is it allows you to enter partial criteria.

  1. In the example the case is 0115199667, however you can enter 01151996
  2. Click the “Search” button
  3. Once you click on the case number hyperlink it will display the case details screen
Browser Setting

The portal is built on the Salesforce.com platform and uses many of the common attributes that make Salesforce.com so popular. Salesforce supports many browsers, languages and accessibility standards.

Please follow the link HERE to Salesforce.com trailblazer community for information on ‘Recommendations and Requirements for All Browsers.’ Based on customer feedback, we’ve determined the Customer Services Portal runs smoothest on Google Chrome.

You are about to visit a Philips global content page

You are about to visit the Philips USA website.

You are about to visit a Philips global content page

You are about to visit the Philips USA website.

Vores websted vises bedst med den nyeste version af Microsoft Edge, Google Chrome eller Firefox.