PureProtect Mini 900 SeriesHEPA NanoProtect-filter

Hello, Thank you for sharing your experience. We are sorry to learn that your product did not bring you complete satisfaction, your feedback is valuable and we take your comment seriously. We would like to better understand the situation and find a solution, we are available by private message on our social networks as well as on the support page of our Philips website. Please contact us to resolve the problem quickly and efficiently and assist you with the spare part needed. We will be glad to help you. The Philips Home Living Support Team.

Thank you for your rating and review of the FY0900/30 HEPA NanoProtect filter. On behalf of the Philips team, I would like to thank you for taking the time to share your feedback with us. Undoubtedly, your satisfaction is of paramount importance to us, and we are deeply sorry for any inconvenience this may have caused. These filters should come in one piece and ready to be installed. We are here to help you with this, and for this we encourage you to contact us via our website support page https://www.home.id/support. Kind regards,

Hello, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Your satisfaction is essential to us and we would be happy to better understand the situation. Could you provide more details via private message on our Philips Home social networks, as well as on the support page of our Philips website, so that we can help you quickly and efficiently regarding the availabilty of the part needed? We would be happy to assist you in any way we can. Philips Home Living Support Team